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Frequently asked questions
How long does shipping take?
How long does shipping take?
- Processing Time: 1-3 business days
- Shipping Time: 6-9 business days for the United States
- Estimated Total Delivery Time: 7-12 business days (Processing + Shipping)
Orders placed by 5:00 PM CST ship faster. Orders after that are processed next business day.
Where can I track my order?
Where can I track my order?
Once your order ships, you'll receive a tracking number by email. You can also track your order anytime on our Track Your Order page.
What payment methods do you accept?
What payment methods do you accept?
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- Shop Pay
- VISA
All transactions are processed in USD
Can I return a product?
Can I return a product?
Yes of course. You can return your order within 30 days of receiving it, as long as the item is unused and in its original condition.
How do I start a return
How do I start a return
To start a return, please contact our support team at support@arvellis.com with your order number and reason for return. We'll walk you through the process.



